Integration

OWNA

Two-way: staff and credentials in, alerts out.

How to map OWNA staff profiles and attached certificates onto Ratio's open API, so Ratio watches every expiry date on a roster you already maintain.

What comes into Ratio

Each record from OWNA lands on a specific field in Ratio. Status is calculated from the expiry date every time a page or report is opened.

OWNA field	Ratio field	What happens
Employee / educator record	Staff record	Matched on work email first, then full name. Existing staff are updated, not duplicated.
Employee ID or payroll number	Contract number	Kept on the staff record and printed on the assessor evidence pack.
Position / role title	Role	Free text. Used for grouping the roster and for first aid coverage counts.
Qualification or certificate name	Credential type	Mapped to Ratio's credential catalogue (WWCC/Blue Card, first aid, anaphylaxis, asthma, CPR, qualification, police check).
Card / certificate number	Credential number	Stored as entered. Ratio records it; it does not verify it against a register.
Issue and expiry dates	Issued / expires	Expiry drives the live 90/30/7-day status at render time. Missing expiry shows as incomplete.
Attached certificate file	Evidence file	Images and PDFs up to 15 MB are stored against the credential.
Site / centre	Centre	Staff can belong to more than one centre in a group.

Every delivery is signed so your system can verify it came from Ratio.

This page is an integration guide for Ratio's open REST API and webhooks — not a turnkey connector installed with one click. Your platform contact or IT person wires it up once.
Duplicate staff are merged on email, then name. You choose update or skip in the preview step.
Credential types that do not match Ratio's catalogue import as 'Other' for you to reclassify.